At Big Family Japan, we take the privacy of our visitors very seriously. This page explains the types of personal information that our site (bigfamilyjapan.com) receives and collects, and how it is used.
When you contact us via the contact form on our site, we may collect personal information such as your name, email address, and the contents of your message. We use this information only for the purpose of responding to your inquiries and providing support. We do not use it for marketing purposes, and we do not share or sell it to third parties except where required by law.
Like many websites, our site makes use of log files. Log files include information such as IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and number of clicks, which we use to analyze trends, administer the site, understand usage patterns, and gather demographic information. Under some privacy laws, identifiers such as IP addresses may be considered personal data. We use this information only in aggregate form to analyze trends and administer the site.
Our site uses cookies to store information about visitor preferences, to record which pages you access, and to optimize content based on factors such as your browser type.
To understand how visitors use our site, we use "Google Analytics," a web analytics service provided by Google LLC. Google Analytics uses cookies to measure interactions and collects data such as IP address, browser type, and pages viewed. We use this data only in aggregate form to analyze site usage and improve our content, and not for the purpose of personally identifying anyone.
For more details on how Google uses this data, please see Google's Privacy & Terms at https://policies.google.com/technologies/partner-sites. If you wish to opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
Big Family Japan participates in various affiliate programs, including Rakuten Travel, Klook, Agoda, and Stay22 (which aggregates multiple OTAs such as Booking.com, Expedia, and Hotels.com). If you click an affiliate link and make a purchase or booking, our site may receive a small commission, at no additional cost to you.
These third-party ad servers and affiliate networks use technologies such as cookies, JavaScript, and web beacons in the ads and links displayed on our site, and in doing so automatically receive your IP address. Other technologies may also be used to measure advertising effectiveness and optimize the content shown.
Our site cannot access or control the cookies used by these third parties. For more details, and for information on how to opt out of certain practices, please review each third party's privacy policy. If you wish to disable cookies, you can do so through your browser settings.
Our site is intended for adults planning family travel. We do not knowingly collect personal data from children under the age of 16.
By using our site, you are deemed to have consented to this privacy policy and its terms.
This privacy policy was last updated on June 19, 2026. Any updates, revisions, or changes will be posted on this page.
The information that Big Family Japan ("we," "us," or "our site") provides on this website is intended for general informational purposes only. While all information is provided in good faith, we make no warranty of any kind, whether express or implied, regarding its accuracy, adequacy, validity, reliability, availability, or completeness.
Japan's travel environment is constantly changing. Business hours, admission fees, transport schedules, store closures, and facility-specific rules may change without notice. Although we strive to keep our content up to date, we strongly recommend confirming all important details directly with official websites, facilities, or operators before finalizing your travel plans.
Our site accepts no responsibility whatsoever for any loss, damage, or inconvenience arising from the use of our site or reliance on the information on it. Your use of our site and reliance on its information are entirely at your own risk.
This website may contain links to other websites or content belonging to or originating from third parties. We do not investigate, monitor, or verify the accuracy, adequacy, validity, or completeness of such external links, and we do not guarantee or endorse the accuracy or reliability of the information they provide.
If you need any further information or have questions about this privacy policy, please feel free to contact us via the contact form in the footer.
Depending on where you live, you may have the right to access, correct, or delete your personal data, or to object to its processing. To exercise these rights, please reach out via the contact form.